Commuter Support Center

LTC has established a dedicated commuter support center for the assistance of commuters regarding public transport operations, transport cards and other queries related to fares and routes in Lahore. Being responsible citizen of this society, the officials of Lahore Transport Company are performing their duties with full dedication and commitment. On many occasions after receiving complaints on helpline number from commuters who forgot their valuable articles including cash, mobile phones, shopping bags, wallets, etc, the company officials returned the recovered items by the cooperation of its private transport operators and handed over to passengers which reflect the values in respect of their conduct with general public.

85 lost items during travel have been recovered and handed over to commuters through LTC commuter support center during 2017-18.

Please submit your complaints / suggestions / general inquiries regarding public transport operations and transport cards on our special helplines (111-582-111 and 0331-4440-582).

Public feedback is also accepted through email on complaints@ltc.gop.pk and our public feedback page.